Paying your Account
When are my storage fees due?
Your first month’s storage fees are due on the day you move your goods into storage and the following months fees are due monthly on the same day of the month (ie If you moved in on the 15th of the month, your storage fees are due on the 15th of every month).
Clause 5 of the Standard Self-Storage Agreement states the storage fee is due on time, in full and by the due date each month.
Will I get a reminder?
Yes, Metro Storage will email you a reminder 10 days before the due date.
How can I pay my account?
You can pay your storage fees by cash, EFTPOS or credit card at the facility, credit card over the phone, direct deposit or online by credit card using on our website.
Alternatively, you can arrange your monthly storage fees to be automatically charged to a credit card. Please contact the office to set this up.
Can I pay online on your website?
Yes, to pay your storage fees online go to Pay Online and follow the 3 easy steps:
- Select the location of the facility where your goods are stored.
- Enter your Agreement Number and Customer Code which is Your Unique Code as displayed on your reminder email. eg Agreement Number: 000011111 Customer Code: SSASLAAAA
- Enter your credit card details
What happens if I don’t pay my rent?
Your rent is due monthly payable in advance and if the rent is not paid in accordance with the Standard Self-Storage Agreement Metro Storage reserves the right to sell the unit contents as per clauses 3 (d) and 7 (a).
Store with Metro Storage and $ave
Testimonials
Been using their service for the past few months now and all I can say is that I really get my money's worth: secure storage, convenient location, and very helpful staff! Thanks a lot for your great customer service! Keep it up!
Jhala Grace Salas
Excellent storage and service.
Very clean and conveniently located.
German Alexander Avilan Gonzalez
I have had such a wonderful experience with Metro Self Storage over the past several months! They have continually gone above and beyond to help me make the right decisions and to make all transactions quick and easy. I highly recommend using them for your storage needs!
Lee Williams
Metro Storage Bondi Junction has easy access secure storage.
All the units are on the same level so delivering in the storage and pick ups are quick and easy. The staff are friendly and packing materials are very reasonably priced.
Domenic Young
I've been storing my stuff for a couple of months here. The location is perfect for me, 5 min walk from my house. The price was good as well as the service. No complaints.
Annie Mills
Metro Storage look after my needs excellently - being on a fixed income they provided me with an excellent storage facility for my needs at an affordable rate, All my interactions with the staff were professional, courteous & friendly. I would recommend Metro Storage to my friends.
Terry Clark